Editor's review
This lets you integrate a CRM with shopping sites set up with X-Cart.
vtiger CRM Integration for X-Cart helps optimize your ecommerce business. This helps synchronize inventory, customer and order information in your online stores and the vtiger CRM system. vtiger CRN system is a free source product. It is meant for small and medium sized businesses. This product helps you manage all aspects of a customer management system. The CRM system offers systems, processes and procedures for interacting with your customers. CRM systems enable maintain personal relationships with customers despite any of your employees communicating with the customer. A satisfied customer provides you opportunities, for up-sell and cross sell and building brand loyalty so that repeat sales happen. These strategic advantages accrue to your business and reduce cost of business. Acquiring a new customer is always costlier than doing repeat business with an existing customer.
You are able to close deals faster as your responses to a lead, or an existing customer could be faster and more efficient. The turnaround time too decreases drastically, when you have a CRM system in use. The integration makes the following synchronizations happen effectively. Online store products to vtiger products, store orders to vtiger sales orders both ways, etc. Additional features like manual fields mapping is supported for customized installations and for specific business rules, support for multiple stores, multiple currency support, stock control, actions log (helps audit) and so on. The interface should be quite simple for personnel working with ecommerce systems. This is a very good product.
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